November 14, 2018
Re: Important Pricing Update
Dear Valued Customer,
During 2018, TruStile continued to make significant investments in our business to better meet your needs. Most notably, we launched a differentiated stain-grade flush door offering to address the modern trend and we continued to make significant upgrades to our manufacturing equipment and processes to both scale and improve quality.
As you know, the building products industry also experienced significant inflationary pressures during 2018. At TruStile, we have seen significant cost increases in almost every area of our business including wood and other raw materials, glass, freight, crating and packaging, and labor and related expenses.
In response to these significant pressures, TruStile will be implementing a price increase that will average 6% across our product line on December 17, 2018. A limited number of natural wood species products will see larger increases, driven by more significant cost increases on certain species.
Price Change Implementation Details:
The price increase will be implemented on all new quotes and new purchase orders generated in TruQuote or by the TruStile customer service team beginning December 17, 2018. To help you in transitioning to the new pricing, TruQuote will automatically hold and honor the original pricing on all quotes generated prior to December 17, 2018 for a period of 60 days (until February 15, 2019). After February 15, 2019, all protected quotes will reset to the new pricing for all new orders.
We very much appreciate your continued support and we look forward to partnering with you for a successful 2019. All the best to you and your families this Holiday Season.
Scott A. Schmid
President and CEO, TruStile Doors